Cyproman Services Ltd is currently seeking to recruit an IT Administrator to join our Nicosia Office.

Has the responsibility to handle any project/task assigned to him/her by the IT Manager

• Install, configure, and maintain hardware, software, and network systems.
• Set up and configure new hardware and software for end-users.
• Supervise patch management and system updates to ensure performance and security.
• Conduct technological training for new and existing users.
• Assist users in accomplishing their daily tasks efficiently.
• Provide first and second level support to end-users (remote and on-site).
• Monitor and maintain security systems (antivirus, firewalls, network security, MDM, alarm, and CCTV systems).
• Perform user account management and assist with onboarding/offboarding procedures.
• Provide administration and support to cloud accounts (Microsoft 365).
• Escalate complex issues to external vendors/suppliers when required.
• Monitor and verify the integrity and availability of systems.
• Perform system backups and assist in ensuring data security and integrity.
• Support and maintain Telephony systems VoIP/PBX.
• Diagnose and resolve potential hardware, software, and network issues.
• Evaluate new technologies and recommend solutions to enhance efficiency and productivity.
• Maintain inventory of company owned IT assets.
• Maintain ICT policies\procedures and make sure that these are applied.
• Setup video\audio conferencing facilities when required.
• Performs additional duties and responsibilities as required.

• Attention to detail
• Follow-up skills
• Organizational skills
• People skills
• Team player
• Communication skills
• Strong interpersonal skills
• Technology enthusiast

• University degree in Computer Science or any other related field.
• 3+ years of proven experience in IT administration or similar position.
• Excellent command of Greek and English languages, both verbal and written.
• Strong knowledge and proven experience in troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing, and VLANs
• Strong hands-on experience with Microsoft Office, Microsoft Windows client and server, Active Directory, Exchange server, Microsoft 365, WSUS, SCCM, Firewalls and servers virtualization.
• CCNA, MCSA, VMware, and Cloud certifications will be considered advantageous

In addition to a competitive remuneration package (incl. 13th salary), you’ll have access to an excellent benefits package, including:

• A structured, long-term savings Provident Fund scheme.
• 13th salary
• Flexible working hours
• Friday afternoon off
• Reduced Hours for July & August (36hours weekly)
• Working Parents benefit schemes
• 21 days’ holiday increasing with length of service
• Social Events and Charitable initiatives

Applications:

• All applications will be treated with the strictest confidentiality. Interested applicants should forward their Curriculum Vitae at career@cpm.com.cy quoting the associated job title.
• Please note that only suitable candidates will be contacted.